Category Archives: NEWROADS MAZDA

NewRoads Call Centre – Behind the Scenes

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Posted on Jul 25, 2016

NewRoads Call Centre

 

Have you ever wondered who is behind those friendly voices that greet you when you call into a NewRoads dealership? Well, this summer I was fortunate enough to get to know each person responsible for the voices you hear.

 

When I began my work as a summer intern at NewRoads Mazda, I was placed in a room known as the ‘Call Centre’. Although I wasn’t hired to be a call rep, I would work in this room along with the marketing coordinator and the head of digital communications.

 

While it may seem like there is a vast amount of people responding to your calls (as the call reps always answer quickly and promptly), in reality, there are just five lovely individuals scheduling your service appointments.

 

Jeff and Melissa - NewRoads Call Centre

 

It didn’t take long for me to see that this call center would quickly become a place I look forward to entering everyday, and that the people working there would soon become more than work acquaintances. In fact, on just my third, Elise, the Call Centre Manager, and Melissa, a long time NewRoads employee, invited me to get my nails done with them after work.  Not only were they friendly to this newbie – their relationships extend far beyond the dealership.

 

Elise - NewRoads Call Centre

 

Between serving customers and phone calls, they chat about their home lives, families and life in general.  Sharing photos of adorable things their children did the previous night, or collaborating on parenting techniques, the Call Centre team is truly a family in itself.

 

Elise, the Call Centre manager, is married and the mother of a gorgeous little girl. Elise dresses fabulously and manages the Call Centre with a sense of ease and efficiency. She’s also into fitness, playing baseball, always eating healthy and regularly going to fitness classes with fellow NewRoads employee Melissa.

 

NewRoads Call Centre

 

Melissa is best described as a beautiful person both inside and out. With her gorgeous long blonde hair and light blue eyes, she’s brought her lovely presence to NewRoads for 8 years. Customers always appreciate her kind and caring demeanour.

 

Jeff - NewRoads Call Centre

 

Jeff brings a positive and fun energy to the Call Centre and it’s easy to become happy after a quick conversation with him. Not only does Jeff work at the Call Centre, he’s also a professional make up artist and does fabulous transformations for his clients. He has one stunning daughter who, in my opinion, is very lucky to have such an awesome dad.

 

NewRoads Call Centre

 

At 21 years old, Mykaela is the youngest one in the Call Centre. Her voice is calming and wonderfully enchanting, making it easy to call her over and over again. She’s known for regularly wearing flowery dresses and brings a lovely atmosphere to the room.

 

Amanda is one of the newer call reps and joined NewRoads a couple months after myself. She has lived in Newmarket all her life and coincidentally happens to be good friends with my cousin. Amanda fits right in with the NewRoads call crew and everyone is excited to have her on the team!

 

Amanda - NewRoads Call Centre

 

Georgina Road Trip to Willow Beach

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Posted on Jun 10, 2016

Mazda3 Willow Beach Trip

 

Did you miss me northern 905?  Well I’m back with some fresh new road trips, first up Willow Beach in Georgina! With summer finally here (apparently we just skipped spring) I thought it would be fun to find some sun and maybe some sand. Some might say that I have high hopes to find this in York Region but I had a secret up my sleeve. Enter, a 30-minute drive to the prettiest views and relaxing settings surrounded by waves! Best part is that we were able to snag the Mazda3 for the trip, and zipped up to the back roads of Georgina.

 

Beach trip

 

Willow Beach

 

Mazda3 road trip

 

Georgina Willow Beach road trip

 

I’m not going to lie, we might have mixed up the directions a few times, (woops) but with that we found some hidden gems.  After making a few turns off the beaten path we were able to drive right up beside the lake. It felt like we were driving on lake, which was pretty incredible.  The lakeshore drive is like a different place, lined with cottages big and small the shore is not just a home for parks and docks.  We really lucked out on day as well; it was beautiful and sunny which really enhanced the coastal vibe. The perfect place to roll down the windows and have an unexpected relaxing experience.

 

Mazda3 road trip in Georgina

 

Mazda3 road trip

 

Mazda3

 

Willow Beach in Georgina

 

The lakeshore in Georgina is activity-friendly. From cyclists to families it seemed like everyone was out enjoying the Saturday sun! We first came across a dock, which gave us some pretty beautiful views of the lake – and a great first impression. We then drove along the shore in the wrong direction (woops) – realized that the beach was that way and turned around. When we finally arrived at Willow Beach it was like seeing the sun peek out from the clouds. That ah-ha moment was accompanied by views of an ice cream shop and water – pure bliss.  There’s something about the wind in your hair and the lake by your side that really makes you feel relaxed.

 

Willow Beach

 

Mazda3 at Willow Beach in Georgina

 

Mazda3 at the Beach

 

Willow Beach

 

The Mazda3 was the perfect ride for this trip, getting lost (a few times) and winding down the back roads in the Mazda3 was amazing. I also really liked the push start feature; it made getting in and out at the different spots really easy and convenient. All you have to do is have the key on you! Loving the classic soul red too!

 

Where are you headed this summer?

 

Mazda3 grill

 

Mazda3 interior photo

 

Mazda3 road trip photo

 

 

 

CIAS 2016 Auto Show Re(hub)cap

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Posted on Feb 17, 2016

CIAS 2016 Recap - Subaru

 

The 2016 Canadian Auto Show is on this week (12th – 21nd) and we had a sneak peak the day before it opened to the public for some exciting reveals! Check out below to see what the NewRoads brand had in store!

 

Canadian International Autoshow - Mazda

Canadian International Autoshow - Mazda

Canadian International Autoshow - Mazda

 

MAZDA:

First things first, congrats to the CX3 for being named AJAC Utility Car of the year! WAY TO GO MAZDA! Anyway, the display featured the MX5 Global Cup car as well as the new CX9 that was unveiled a few months ago. It was exciting to see the new redesigned SUV, and we can’t wait to see it in our show room! The MX5 Global Cup car was also great to see, loving all of the variations of the MX5 that are popping up. Too bad we couldn’t have had a visit form the RX vision!

 

2016 CIAS Toronto - Subaru

2016 CIAS Toronto - Subaru

2016 CIAS Subaru

2016 CIAS Subaru

 

SUBARU

Subaru had a lot going on! From the new Hyper Blue colour making an appearance to the new XV Crosstrek Hybrid and the new Impreza concept there was lots to see. Loving the new styling in this Impreza concept, it’s a bit of a difference to their traditional design, and it’s working. Also on display was one of Subaru’s rally cars, it was awesome to see a well used Subie. The vehicle that I was really excited to see that I didn’t expect was the XV Crosstrek HYBRID. That’s right a hybrid Subie. Can’t wait to take this bad bot out for a spin.

 

2016 CIAS Cadillac

2016 CIAS Cadillac

2016 Toronto Auto Show Chevrolet

2016 Toronto Auto Show GMC

 

GM

From the runways of New York City and Dubai the Cadillac XT5 made an appearance at this year’s CIAS. The new Cadillac SUV is a nice addition to the line up. Cadillac also revealed the AT6, making it obvious that they are style driven. Chevrolet took some queues from their consumers and announced the new Cruze hatchback and the BoltEV. Buick featured the new Envision (coming to showrooms soon) and the stylish Avenur concept showing that Buick has still got it. The GMC display is always fun to see with their suspended truck allowing you to walk under the vehicle and see all the moving parts.

 

CIAS Kia

2016 Toronto Auto Show Kia

2016 CIAS Kia

 

KIA

Personally, I was really excited to visit the Kia set up and see the much-anticipated 2017 Kia Sportage. It was everything I could imagine and more! Kia also revealed a new concept car that will be hitting the showrooms early 2017 named NIRO. The Niro model is a HUV (Hybrid Utility Vehicle) leading the new direction for Kia’s future. These two models showcase the initial future of Kia design and we’re into it! Another pleasant surprise at the Kia display was the #KiaAllStarMVP Turbo Optima – just in time for the NBA all-star weekend in Toronto!

 

CIAS Kia NBA All-Star car

CIAS Kia NBA All-Star car

 

Over all the future looks very exciting for our NewRoads brands and the Canadian automotive market in general!

 

 

2016 Spirit of NewRoads Awards

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Posted on Jan 27, 2016

Spirit of NewRoads Awards in Newmarket

 

Each year the NewRoads Automotive Group acknowledges a individuals from each dealership who exemplify the values of a former NewRoads employee – Steve Nash.  These values include (but are not limited to) enthusiasm, energy, humour, and the unique ability of raising the game of those around them.

 

Each of our dealerships vote for the team member they feel embodies the NewRoads spirit as well as these attributes to pick the winners. This year, our winners are the ones that go above and beyond, and make a positive impact in the day-to-day life at their dealership.

 

Congratulations to our 2016 Spirit of NewRoads winners!

 

NewRoads Mazda Winner: Doug Higgs

NewRoads Mazda Winner: Doug Higgs

 

Richmond Hill Subaru Winner:  Leon Verbon (4-time winner!)

Richmond Hill Subaru Winner: Leon Verbon (4-time winner!)

 

NewRoads GM: Jennifer Newlove and David Smirle (Our first ever tie!)

NewRoads GM: Jennifer Newlove and David Smirle (Our first ever tie!)

 

NewRoads Kia of Newmarket Winner: Justin Patterson

NewRoads Kia of Newmarket Winner: Justin Patterson

 

Spirit of NewRoads Awards - Find New Roads

NewRoads Team Awards

 

 

Spreading Holiday Cheer!

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Posted on Dec 17, 2015

 

So, since we’re all getting into the holiday spirit and you know Christmas is just DAYS away, we thought it would be fun to surprise our fellow Newmarket-ans in Tim Horton’s drive thrus around town! Our crew from NewRoads Mazda put on their Santa hats and hopped in our “Santa Sleigh” (aka the Mazda5) armed with candy canes, loaded timmies gift cards and big ole smiles!  The feeling of giving is such a powerful feeling; I’m not sure who had more fun our team or the many surprised recipients!  Check out the video to see us in action!

 

NewRoads Mazda Christmas Spirit Day

 

NewRoads Mazda Holiday Cheer

 

 

2nd Annual Race of Remembrance

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Posted on Nov 11, 2015

Remembrance Day photo

Race of Remembrance Poppy Art Car

 

We all know the importance and the significance of November 11th. We all know to take a moment of silence at 11:11 on the 11th day of the 11th month.

 

The fine people of Mazda UK also know the significance of this month and this past weekend they ran the second annual Race of Remembrance. This unique motorsport event takes place at the Anglesey circuit in North Wales. The race supports Mission Motorspots, which is a charity that uses motorsports to provide respite, rehabilitation, vocational support and training to those affected by military operations. This year 45 teams competed on the demanding 1,000 km Welsh circuit.

 

Race of Remembrance

 

Mazda Race of Remembrance

 

The cars are driven by everyone from professional drivers to wounded servicemen. Along with the race Mazda UK also debut the new MX-5 with a poignant poppy “Art Car” designed and created by Mission Motorsport.

 

Mazda MX-5 Poppy Art Car

Mazda MX-5 Poppy Art Car

For more info:

http://www.mazdasocial.co.uk/2015/11/05/mazda-sponsors-the-2nd-race-of-remembrance-and-mission-motorsport-the-forces-motorsport-charity/

And www.raceofremembrance.com.

 

Mazda Race of Remembrance

 

Doane House Hospice Mazda Giveaway Winner

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Posted on Nov 2, 2015

Doane House Hospice Winner

 

This year we teamed up with a local charity, Doane House Hospice for an amazing giveaway! One lucky winner walked away with a brand new Mazda3!

 

We would like to congratulate Karen Maio on buying the winning ticket! Together we raised approximately $10,000 for Doane House!

 

Doane House Hospice Winner

 

The Doane House Hospice is a non-profit organization dedicated to enhancing the quality of life through non-medical support for those affected by life-threatening illness. Doane House has been serving the community of north Aurora, Bradford, East Gwillimbury and Newmarket for many years now. We’re proud to give them our support in their endeavours!

 

Thanks to everyone who joined us in this amazing contest!  For more info on the Doane House Hospice visit: http://www.doanehospice.org/

 

Doane House Hospice Winner at NewRoads Mazda

 

 

Final Guessing Game with the Mazda CX-3

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Posted on Oct 26, 2015

Mazda CX-3 at Upper Canada Mall

 

Mazda CX-3 at Upper Canada Mall

 

Alright people, here it is – your LAST CHANCE to play!  We have our final vehicle in the Upper Canada Mall. By now you know the drill. Head over to the Upper Canada Mall, take a peek in the trunk of this awesome Mazda CX-3 crossover and take your best guess at how many shoe boxes fit in the trunk! If you guess right you’ll have a chance to win a $500 gift card for the Upper Canada Mall. Yes, it’s that easy! The Mazda is located in the Yonge Court (near Starbucks entrance).

 

Contest ends on Sunday, November 1st, 2015.  Good Luck everyone!

 

Mazda CX-3 at Upper Canada Mall

 

Mazda CX-3 at Upper Canada Mall

 

Guessing Game at Upper Canada Mall

 

Guessing Game at Upper Canada Mall

 

Guessing Game at Upper Canada Mall

 

 

Mazda Connect

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Posted on Oct 21, 2015

Mazda Connect Infotainment

 

 

A next-generation car connectivity system that enables you to safely enjoy the convenience of your smartphone while in your car.

 

・Enables the use of a variety of website applications and services such as AhaTM by linking with your smartphone.
・The in-vehicle software can be updated to support additional functions and evolving smartphone operating systems so that it will never go out-of-date.
・A flexible hardware structure featuring a module unit for each function allows the system to meet a wide range of needs flexibly.
・Moving forward, the range of applications and services available with the system will be expanded.

 

Next-Generation HMI

A next-generation HMI developed in line with Mazda's unique Heads-Up Cockpit concept which places the highest priority on safety and helps drivers to maintain a stable driving position and concentrate on driving safely, even while dealing with a variety of information.

 

 

・The human-centered design aims to minimize visual, cognitive and manual distraction.
・The simple cockpit has different zones for different types of information.
・7-inch center display (1) sits atop the dashboard making it easy to see without lowering the eyes.
・Command controller (2) is designed to be operated entirely by feel.
・Active Driving Display (3) projects important information such as vehicle speed and turn-by-turn navigation above the meter hood.
・Functions can be controlled voice-recognition.

 

*1 The name Mazda Connect is used in Japan, US, Canada and Mexico. The system is referred to as MZD Connect in other markets.
*2 As of September 2013, Mazda data. Except the lowest-priced model grade which is chiefly aimed at fleet sales.
*3 Location-based services work in cooperation with a navigation system to offer services based on location information.
*4 Aha Radio website: http://www.aharadio.com/what-is-aha/in-your-car
*5 Services available through Mazda Connect and Aha vary by country and region.

 

 

Mazda i-ELOOP Technology

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Posted on Oct 21, 2015

Mazda i-ELOOP Braking System

 

i-ELOOP is a unique regenerative braking system that 
creates electricity from wasted energy when you slow down. Unlike conventional systems that use a battery, i-ELOOP uses 
a capacitor to store energy to help power electrical
 features. The result: improved fuel economy.  "Don't stop at stopping."

 

 

Mazda i-ELOOP Braking System

100% ENGINE POWER
Usually, about 10% of an engine’s output powers electrical systems. With i-ELOOP regenerative brake system, 100% of the engine’s power can be used for propulsion – for better fuel economy.

 

Mazda i-ELOOP Engine Power

SAVING ENGINE POWER
The i-ELOOP regenerative braking system stores kinetic energy created during deceleration. The stored energy is then used to power the vehicle’s electrical systems – saving engine power for driving.

 

Mazda i-ELOOP

INGENIUS GAS SAVER
Imagine a brake system that actually saves you gas. Mazda did. The i-ELOOP regenerative braking system is an ingenious gas saver by allowing energy from gas to power vehicle propulsion only, rather than being wasted on powering the vehicle’s electrical system.

 

 

 

 

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